Maintenance & security packages

Website care plans for businesses

Imagine never having to update your website yourself again!

We take care of your website, so you can take care of your business...

We understand that that often effort and complexity of updating your website as well as keeping it safe, secure and always online can into your time - and time is always money!

With our website maintenance and support packages, we look after your website for you - either on a pay-as-you-go basis or with an inclusive monthly subscription, that is completely turnkey.

Included with our monthly subscription is fast website hosing on our Business Pro hosting package which includes 4-hourly, daily & weekly off-site backups - so you know your data is always safe and should there be a major problem we can always recover your site.

24/7/365 security and uptime monitoring are included as standard, so you know your site is safe, secure and online.

For our Ultimate Care package, we will also migrate your up to date Joomla, WordPress or standard site free of charge from another cPanel server to ours, so you don’t need to worry about this yourselves - it is all inclusive.

Our support packages are proactive and are not limited just to the technical issues; we’ll also let you know if you could improve certain things on your site to encourage more visitors, or better conversions. And if you want general advice or suggestions for improvements or changes to your site just ask, we’ll be glad to help.

Monthly packages include...

Super-fast website hosting

Fast, reliable business website & email hosting on UK located servers with a 99.9% uptime guarantee. 40Gb server space, 1TB monthly data transfer optimised for Joomla & WordPress

CMS updates

Most Joomla & WordPress hacks come from out of date software. We keep your plugins, themes & core system files updated ensuring your website is up to date and as secure as possible.

24/7/365 monitoring

Do you know when your website is down? Pro-active monitoring means your actively protected – we’ll act fast to fix things and get it alive and kicking for you in no time.

Security & malware scanning

Protected 24/7 by Imunify360 - a sophisticated on-server security system powered by AI that constantly updates with threats from around the world

It monitors and updates in real-time and blocks attacks through a combination of technologies including signature matching and behavior analysisof malware.

Backup - on & off-site

A snapshot of your site is backed up every 4 hours and 6 copies are stored on the server for instant data recovery.

In addition, daily, weekly and monthly full account backups are stored on a separate server in Ireland using Amazon S3 storage for full disaster recovery

Telephone and ticket system

All clients can log in to their own support dashboard that contains details of domain, email and hosting services.

Support tickets can be submitted via the dashboard, giving our clients a fast and easy way to raise any issues as well as tracking their progress and resolution.

Occasional care

  • No Contract
  • Pay as you go hourly as needed
  • Ad hoc hourly rate £50
  • Support ticket system
  • Telephone support
  • Office hours response
  • CMS / Ecommerce updates as requested
  • Update text / images
  • Updating components / modules / os

£ 50 hourly

Complete care

POPULAR
***MOST POPULAR***

Ideal for standard websites & CMS sites like WordPress or Joomla requiring security updates software updates including components & modules backups and content, blog or images updated

  • PRO Website & email hosting included
  • 4-hourly, daily, weekly & monthly full site backups
  • Proactive security & malware monitoring
  • 1.5 hours website support (normally £100)
  • CMS & plugin updates *
  • SSL installed
  • Support ticket system
  • Telephone support
  • Office hours response
  • CMS / Ecommerce updates as requested
  • 24/7 up-time monitoring
  • Client portal

£75 monthly

by direct debit

Ultimate care

Advanced care package for large CMS sites, ecommerce stores and dedicated eCommerce platforms like Magento*

  • PRO Website & email hosting tuned for ecommerce (max 40GB)
  • Migration of website from current cPanel hosting to our servers
  • CND network to boost performance configured where suitable
  • 4-hourly, daily, weekly & monthly full site backups
  • Proactive security & malware monitoring
  • 3 hours website support (normally £150)
  • CMS, component, module & plugin updates **
  • SSL installed
  • Support ticket system
  • Telephone support
  • Office hours response
  • CMS / Ecommerce updates as requested
  • 24/7 up-time monitoring
  • Client portal

£150 monthly

by direct debit

*Commercial plugins, components & extensions requiring a software license to update will be charged at their developer cost.

1. Site Review & Audit

We’ll review your current site, its’ theme and plugins to check that everything is as it should be.

2. Discuss Options

Once we’ve had a look at your site and a quick chat about your requirements, we’ll suggest what we think is the best option for you.

3. You are supported

There’s a small amount of admin and set-up to sort – then you’re covered. You can then talk to us about any issues or work on your site by phone, email or support ticket.

Do you support all sites?

Most - but not all…

Before we can offer support, we need to audit your site. We do this for several reasons, though the main one to be sure that we can provide effective support for your website.  

Unfortunately, some sites are just too old, badly maintained or built and would need completely rebuilding to bring up to a serviceable standard If this is the situation, we’ll let you know and give you some suggestions.

Others may be too big - especially e-commerce or large blogs - or high maintenance and would not be cost effective for us to support.

Some web builder packages and eCommerce sites like Wix, Weebly, Squarespace, Shopify or similar are built to work on their own proprietary web hosting packages. There is no way we can transfer them onto our own hosting platform, so we are unable to support them.

Once we’ve audited the site we can let you know - so request an audit today.

READY TO GET STARTED?

We'd love to hear from you!

We work with all SME's - small & medium sized businesses - and from any country.

If you would like jargon free advice or just a chat to discuss your options, give a ring on 01453 367063, email us or by live chat

Our advice is friendly and free!

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Maintenance & Security
Maintenance & Security
Maintenance & Security