Allow Computancy admin to access this computer or device

For clients on our maintenance plans we can remotely access your computer or phone or tablet to help resolve issues you may have with email setup or show you how to maintain your website etc.

We can access PCs and MACs and both Android and iOS operating systems but please remember this is a help service - not a core skill - so you may need to be patient on the Mac side of things 😊

The Android & iOS access Apps are downloaded from Google Play and AppStore respectively

• Depending on which device you want us to access, click on the relevant button below.
• Launch the downloaded program - it may be in your downloads folder.
• Give the 9-digit access code number to computancy admin and we will access the computer
• You can terminate the session at any time by quitting the programme. Once you’ve done that your computer cannot be remotely accessed again until you download and run the program once more.