If you need instant support, live outside our service area, or don't want your pc or notebook to leave your premises, our remote support option can be the solution to quickly resolve your problems.

As long as your computer starts and you have fast internet access we can remotely repair around 90% of computer faults or help you with software issues.

If your computer has been infected by a virus, malware, spyware or one of the many fake anti-virus programmes, we can normally remove them from your computer leaving it un-damaged.

Most infections can be removed with no lasting effects, though more severe one may cause damage to windows operating system files or hard disk areas requiring a complete system restore or re-install, so always backup your data!

computers always go wrong at the most inappropriate time - and we are here to help you when they do.

no matter the issue, we understand that you need your system up and running as soon as possible and so we always aim to provide a confidential, fast and professional repair in an affordable and reliable manner, and will then give you advice for future desktop pc maintenance and protection.

Laptops, or notebooks as they are often named, usually take more abuse than the static desktop as they are moved around a lot and therefore their repair needs are normally different.

Cracked screens, broken keyboards or touchpads, broken power jacks or lost or faulty power adapters are all common problems we can resolve as well as the usual software issues and virus or malware infections.

With the ever increasing number of personal computers in the home, it is becoming more and more common to see wired, wireless or mixed networking solutions installed in the home or small office to allow multiple users to access the internet, documents and printers at the same time.

if your computer seems sluggish and over worked, we can help! our annual 10 point computer health check and service is designed to maximize your pc or laptop's performance by removing un-necessary files and registry settings as well removal of spyware software.

it can be daunting setting up a new computer if you haven't done it before!

if have just bought a new pc or notebook and you don't know what USB is or where to connect the mouse then this service is for you.

After a lot of research we have teamed up with Depositit to offer a secure off-site backup facility to our customers.

Why do we recommend Depositit? We use them ourselves for all our business data so that's the best testimonial we can offer!

Computancy can provide on-site services either in your own home or business for the competitive rate of £40 per hour, billed in 30 minute increments after the first hour.

If inside our service area the minimum fee chargeable for an on-site visit will be £40, for the first hour or part of the hour.

as our fixed price services are based upon you leaving and collecting your pc at our workshop, a £20 charge will be added to our fixed price services should we need to collect and re-deliver your pc or notebook to your business or home.

 there is no call out charge for work carried out in your home or business if inside our service area.

wherever you are we can repair your computer or help you with problems you might have with our remote support service - full details here

the map gives a rough idea of our standard service area.

our no fix-no fee policy means that if we do not possess the necessary technical knowledge or ability to resolve the problem or affect the repair on your pc or notebook , then no charge is made to you.